Job Description
Assistant Property Manager Job Summary The Assistant Property Manager provides comprehensive support in the operation and management of multi-family properties, working closely with the Property Manager to ensure exceptional service delivery, maintain high occupancy rates, and optimize property performance.
Duties and Responsibilities Property Operations & Administration
- Support overall property operations to meet established goals and benchmarks in accordance with company Standard Operating Procedures
- Manage resident accounts, including rent collection, payment processing, and maintenance of tenant ledgers
- Process move-outs and coordinate unit turnovers
- Maintain accurate resident data in Yardi, MRI and, physical files
- Track and manage to a conclusion maintenance requests through work order system
- Conduct quality assurance follow-ups on completed maintenance work
- Monitor and enforce occupancy rules and lease terms
- Respond to and document all resident communications and concerns
- Assist in emergency response procedures
- Walk the property at least once per week to determine repair and maintenance needs for common areas and for apartments to be turned
Leasing & Marketing
- Generate qualified leads through multiple channels including social media, networking, and strategic outreach
- Maintain expert knowledge of property features, local amenities, schools, and market conditions
- Conduct professional property tours and showcase available units
- Process rental applications through screening services and maintain consistent communication with applicants
- Execute lease agreements and complete move-in documentation with precision
- Manage renewal process and resident retention efforts
- Conduct regular market surveys and competitive analyses
- Coordinate marketing initiatives including open houses, social media presence, and promotional materials
- Maintain updated knowledge of Fair Housing regulations and ensure compliance
Financial & Business Operations
- Support revenue optimization through strategic pricing and lease management
- Monitor accounts receivable and assist with collections
- Track and analyze marketing effectiveness and lead sources
- Maintain accurate records in Yardi for all property operations
- Assist in vendor management and purchase order processing
- Support budget adherence and expense control measures
Professional Development
- Pursue ongoing education in property management best practices
- Stay current with industry trends and local market conditions
- Participate in professional organizations and networking opportunities
- Maintain required certifications and licenses
Required Skills and Abilities - High school diploma required; associate or bachelor's degree preferred
- 1-3 years of property management or related customer service experience
- Proficiency in property management software (Yardi/MRI preferred)
- Strong command of Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational and time management abilities
- Problem-solving skills with a customer service mindset
- Ability to work independently and as part of a team
- Bilingual English/Spanish preferred
- Valid driver's license and reliable transportation
Physical Requirements - Ability to walk properties and climb stairs
- Capable of working in various weather conditions
- May require lifting up to twenty pounds
- Extended periods of sitting and computer use
Annual Salary $60-65K
Job Tags
Work at office, Local area, 1 day per week,