Job Description
The Process Analyst supports the Elections Division by analyzing, designing, and
improving election systems processes to ensure the integrity, efficiency, and
compliance of election-related activities. This role plays a critical part in improving the
usage of the statewide voter registration and election management system by State and
County-level users.
Key Responsibilities:
• Process Documentation, Analysis, and Improvement
• Evaluate existing election-related processes, business rules, and
workflows for efficiency, accuracy, and compliance with Nevada Revised
Statutes (NRS).
• Document processes, business rules, functionality, and procedures.
• Identify and address documentation gaps.
• Develop process maps, standard operating procedures (SOPs), and
documentation for new processes as developed by State leadership.
• Identify areas for improvement in election-related processes to improve
compliance, efficiency, consistency, and clarity.
• Technical Support and Analysis
• Analyze and recommend resolution paths for technical support requests.
• Validate system functionality for compliance with policy and expected
business rules and workflows.
• Assist with the development of user stories and requirements to inform the
development of system enhancements.
• Document system processes and functionality to support Help Desk
agents and Development and QA teams in addressing tickets.
• Data and Analytics (Preferred)
• Run queries and develop reports to enable insights into election-related
data.
• Investigate and analyze large datasets for accuracy, consistency, and
compliance with State and County policy.
• Assist with the creation of business definitions for data elements in
support of the creation of a data dictionary.
• Compliance & Quality Assurance
• Ensure processes align with federal and state election laws (NRS),
including HAVA, NV state statutes, and Secretary of State directives.
• Monitor quality control measures and support risk-limiting audits.
• Stakeholder Engagement
• Work with county election officials, vendors, and internal teams to gather
feedback and ensure process consistency across jurisdictions.
• Work with the third-party vendors and the internal training team to develop
training and support materials for staff and election system users.
Minimum Qualifications:
• Bachelor's degree in public administration, political science, data science,
business, or related field.
• 2+ years of experience in process analysis, operations, or technical support
(government or elections experience preferred).
• Strong analytical, organizational, and communication skills.
• Proficiency in Microsoft Office Suite; experience with process mapping tools
(e.g., Visio, Lucidchart) is a plus.
• Familiarity with election systems, voter registration databases, or government
compliance frameworks is desirable.
Preferred Qualifications:
• Experience working in a government or public sector environment.
• Knowledge of Nevada election laws and procedures.
• Intermediate competency in SQL or comparable data and analytics skills.
• Lean Six Sigma or similar process improvement certification.
Work Environment:
• Hybrid or in-office work based in Carson City, NV.
• Occasional travel to counties or election sites may be required.
• Extended hours may be necessary during election cycles.
Project Overview-The Process Analyst supports the Elections Division by analyzing, designing, and improving election systems processes to ensure the integrity, efficiency, and compliance of election-related activities. This role plays a critical part in improving the usage of the statewide voter registration and election management system by State and County-level users.
ii. Scope of Work-See attached
iii. Deliverables-See attached
iv. Experience and Skills Required-• Bachelor's degree in public administration, political science, data science, business, or related field.
• 2+ years of experience in process analysis, operations, or technical support (government or elections experience preferred).
• Strong analytical, organizational, and communication skills.
• Proficiency in Microsoft Office Suite; experience with process mapping tools (e.g., Visio, Lucidchart) is a plus.
• Familiarity with election systems, voter registration databases, or government compliance frameworks is desirable.
v. Experience and Skills Preferred-• Experience working in a government or public sector environment.
• Knowledge of Nevada election laws and procedures.
• Intermediate competency in SQL or comparable data and analytics skills.
• Lean Six Sigma or similar process improvement certification.
vi.
viii. Frequency of Status Reports-Weekly
ix. State Provided Items-laptop
x. Vendor Provided Items-N/A
xi. Percentage of Time Worked On-site/Off-site-40% onsite, 60% offsite. In office on Monday and Tuesday, however occasionally additional days.
xii. Local candidate required? Yes
xiii. Required Travel/Expenses-N/A
xiv. Type of Interview-Virtual and/or In-person
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